Call Centre Monitoring Systems

Fire Monitoring of Canada Inc. (FMC) has been the leader in the monitoring industry for over 30 years. We operate our ULC-Listed Signals Receiving Centre (SRC) which is equipped with a talented team of trained Operators. Additionally, FMC is the recipient of the prestigious TMA Five Diamond Monitoring Center designation from The Monitoring Association (TMA). This designation is awarded annually to monitoring centers that meet all of the required points of excellence as determined by TMA.

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Full-Service Alarm Monitoring Solutions

Fire alarms, intrusion alarms, and temperature alarms are just a few of the types of alarms that can be monitored by FMC. As long as the device or system you are hoping to monitor is equipped with a dry contact relay, FMC can monitor it. These types of monitored events could include things such as nurse call system alarm activations, high water alarms, power system interruptions, building environmental systems, building automation systems, temperature alarms, and man-down alarms, just to name a few. Achieve peace of mind knowing that the instances that are most important to you are being monitored 24/7/365.

Our call centre monitoring systems are ideal for

Commercial Properties

High-Rise Residential

City & Government Buildings

Industrial

Education

Healthcare

Fire Alarm Monitoring

FMC’s fire alarm monitoring solutions work in tandem with your fire alarm system to transmit your alarm signals to our SRC. Once at the SRC, our trained Operators notify the proper Fire Department and authorities allowing you to focus on ensuring that occupants of your building evacuate quickly and safely.

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Intrusion Alarm Monitoring

Intrusion alarm monitoring is designed to detect a break-in and/or unauthorized access and transmit these signals to FMC’s SRC. Once received, our Operators will take action using a process predetermined by you.

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High Water Alarm Monitoring

These systems utilize a waterbug or other type of sensor to notify you of rising water levels. These signals can be relayed to our SRC, and our Operators will notify you in the event of an alarm.

Temperature Alarm Monitoring

Temperature sensors can be used to detect extreme temperatures within a facility. When a temperature alert is triggered, FMC’s Operators will act with predetermined steps as instructed by the client.

Power System Interruptions

Power failures can cause major disruption to your facility. Through alarm monitoring, you can be notified when the power goes out so you can take the necessary steps to protect your building and assets.

Man Down Scenarios

A man down or work alone alarm is a device that can detect when a worker may be in trouble or distress. When monitored by FMC’s SRC, alarms will be actioned quickly and efficiently to respond to these vulnerable scenarios.